Highest Quality Service On The Market
We’ve tried every chat vendor out there and Juvo Leads is the best hands down. Juvo gets us more chat leads than anyone else we’ve tried, but the thing that really keeps us happy is the quality. Chat is often the first communication a person has with us and we need our chat to reflect the quality of care that we give to our clients and Juvo does just that. Highly Recommended.
The Juvo Leads Advantage
What You Need to Know About Your 24/7 Human SMS Text Answering Services
Why Should I Use a Service to Answer My SMS Text Messages?
Businesses that answer their website visitors SMS Text messages get more leads.
Because your website visitors’ most used form of communication is not submitting a form on a website or even using the phone. It’s sending a text message.
By giving your website visitors the ability to text your business you are offering the communication channel to them that they are most comfortable using – text.
Businesses that reply to the website visitors’ Text SMS message earn up to 43% more total leads.
How Will This Help My Business Grow?
Business Text SMS answering will help a business grow by giving business access to new leads that it would not have earned otherwise.
More leads helps businesses grow.
What Does It Cost?
Pricing is based on a Per Leads basis and is charged at the end of the month based on the amount of leads you recieve. The exact price varies but is based on Lead Volume, Qualification Rules, and Velocity.
To get a quote for your SMS Text Answering Service please chat with us and we’ll schedule time for your consultation.
A 14-Day Free trial is included so you can see how effective the service is before you pay a dime.
Who Will Answer The Text SMS Messages?
Your new team of SMS Text answering agents will answer your inbound text messages 24/7 365 with every first message answered within 12 seconds.
We answer SMS Text messages the way that you want us to, and fast. We create custom Text “Flow’s” based on the qualification questions that you provide us. In addition, we work with you to draft your “Knowledge Base” which includes FAQ’s based on your website visitors’ most frequently asked questions.
We start with custom templates based on your business vertical and then customize your knowledge base from our onboarding call. Once drafted, our team will send the knowledge base over to you and either let you make any edits ro review on a zoom, whichever is easier for you.
Every SMS Text that Juvo Leads answers is manually graded based on two criteria, one saying the right thing and two saying it fast. Each SMS agent is hired, fired, paid and promoted based on their bi weekly SMS answering score.
The knowledge base is a living document that we modify based on questions that come in from website visitors.
How Will They Know What To Say?
You will tell us through our onboarding process. We use our knowledge base as a shared document to learn what to say and when.
What Happens To The Text SMS Message After (Where Does it Go?)
When a text message is saved any/all of following can occur:
- The message is sent to the Juvo Leads dashboard.
- Any email address can receive an email notification.
- Any person can receive a summary of the conversation via SMS Text.
- Juvo Leads can send leads to your existing CRM.
- Juvo Leads can schedule a demo/consultation/meeting on your team’s calendar using a third party scheduling app such as calendly.
- Juvo leads can call your team via Juvo Leads Fast Dial. When our SMS Text agents save each lead it can trigger a phone call to your team. Once your team answers the phone and presses 1 your team member then auto calls the SMS Text lead.
We can send leads using any or all of the above methods.
How Does It Look?
There are many different layouts. One of the most popular is a “Call/SMS” bar that is stickied and goes at the top of your website. This will work with your existing phone number and can work with our website chat option as well.
Next, we can configure the number that appears on your website so it will send messages right to our team. So if someone sends an sms to the number in the website below it will go right to our SMS Text answering team.
Finally, you can build your own custom SMS Text buttons if you want and we just give you code that sends the messages to us. The options are vast and are completely up to you.
How Will This Help My Business Overall?
Juvo Leads SMS Text answering service will get you 42% more leads which will help your business grow. We back up that 42% more leads claim by offering you a free trial.
At the end of the free trial if you don’t see 42% more leads you can walk away without having paid a dime. We know that every business sees their leads increase which is why we give it away for free so you can see for yourself.
Is This A Good Fit For My Business?
Good fit for Chat SMS answering service are the follows:
- B2C business
- Where lead that converts into a Customer/Client/Patient/Sale/Deal has an LTV North of $750
- Website that generate over 500 visitors per month or ones that spend more than $1000 per month on paid traffic acquisitions
Top Performing Verticals:
- Law Firms (PI, Bankruptcy, Family Law, Mass Torts, Criminal)
- Home Services (Roofers, Plumbers, Decks, Handymen, Driveways, HVAC )
- Elective Medicine (Plastic Surgery, Dentistry, Health Spa, Wellness/Aging Center,Chiropractic, Podiatry)
- Retirement Homes
Bad Vertical for SMS Answering
- Anyone Looking for chat support, we are conversion optimization NOT chat support.
- Real Estate
- Power Washing
- Pest Control
- Adult businesses
I’m Getting SOOO Many Leads from Text.
I used to have clients text me directly but I could never answer in time. Now with Juvo Leads they answer those text messages for me and only send my team the good ones. Saves us a ton of time and it results in more leads and more cases for my firm. I highly recommend Juvo Leads Text Answering.
Sign Up Today and Get a Free 14 day Trial!
No Obligation – No Onboarding Fees