Chat Built for Law Firms
Juvo Leads, formerly known as Juvo Legal Chat, was created in 2016 by the founder of Legal Marketing Agency, when his clients started using chat companies (now competitors) that didn’t have his clients’ best interest in mind. Juvo Leads was built to help law firms get more qualified chat leads by approaching every visitor with understanding and empathy. The result is the highest quality chat for law firms currently on the market – Juvo Leads.
“I was really happy to see that we got almost double the leads that we got from our old chat provider.”
Higher Quality Chat = More Cases
First impressions matter. In a world with many options, you often only get one chance to prove to a visitor that you can help solve their problem. Juvo Leads is the best first impression your firm can make. Every script is custom written by our team of JD/MBA professionals, specifically for your firm. We provide the highest quality chat on the market that convert visitors to qualified leads based on specific rules approved by your firm.
Empathy & Understanding That Represents Your Firm
Do your existing chat agents convey sorrow? Remorse? Understanding? Can they go “Off-Script” when the conversation takes a turn to the emotional? Our chat agents are trained to handle conversations in way that reflects that values your firm holds dear. Get client-focused service.
More Total Leads
Does your existing chat company try to force chat leads on you? Do they take visitors that would have called and force them to chat? Chances are the answer is yes to both of these questions. Your firm determines that exact qualification rules for any lead that we send. We don’t send you leads that you’ve already told us you don’t want. With Juvo Leads, not only will your chat leads increase, but so will your Calls, and SMS leads as well (especially from mobile visitors).
Highest Quality Chat On The Market
We’ve tried every chat vendor out there and Juvo Leads is the best hands down. Juvo gets us more chat leads than anyone else we’ve tried, but the thing that really keeps us happy is the quality. Chat is often the first communication a person has with us and we need our chat to reflect the quality of care that we give to our clients and Juvo does just that. Highly Recommended.
A Better Law Firm Chat.
Total Lead Focused
Juvo Leads increases your Phone Leads, SMS Leads, and Chat Leads for Mobile Visitors. Our competition forces mobile vistitors to chat, which results in stealing your phone, from and SMS leads.
The Competitions Mobile Experience
The Competition Steals Your Mobile Leads
Our competition is notorious for forcing your mobile visitors to chat instead of giving them the option to call, text, or fill out a form. A few things to note about some of our competitors’ chat:
- Top chat bar blocks header of the website where the phone number is so mobile visitors cannot call unless the click the tiny X.
- Chat on the bottom takes up the full screen width of the screen
- There is no way to remove the bottom chat bar
- Both top and bottom chat blocks the visitors from using key element of the website
- Icon is an image of the lawyer at the firm but when visitor star chat they’re speaking with non-lawyer which is frustrates visitors.
Juvo Leads Mobile Experience
More Chat, Phone, & SMS Leads
Designed to increase law firm chat, phone, sms, and form leads. We create a new way for mobile visitors to contact your firm and know chat is not the only way leads become cases. A few things to note:
- Juvo Leads Mobile Sticky Bar gives visitors the option to click to call or click to text.
- Mobile Sticky Bar only shows once you scroll down IF the website does not already have a sticky bar.
- Active initiation chat where our chat agents start the conversation and do not hold themselves out as a lawyer in either appearance or in dialog.
- If a visitor doesn’t want to chat, they can easily click the big pink “No Thanks” and close chat.
- Full SMS to chat agent capabilities so our agents can respond to visitors after they’ve left your website.
Juvo Leads increases your mobile phone leads, SMS leads, and of course your mobile chat leads. Stop letting your existing chat company force mobile visitors to chat.
Jan Roos – Founder
CaseFuel
My Law Firms are getting more (and better) leads with chat
My law firm clients are getting a huge boost with chat. The thing the firms like most about chat leads is that the lead has already been vetted. Every chat lead has already provided the information the intake teams need to process the lead – so they know a chat lead has a better chance of becoming a client. Aside from the 30-40% increase in leads earned with Juvo Leads chat, my clients love them because they know these leads convert into cases at a higher rate than form or phone calls.
Custom Lead Qualification Rules For Every Firm.
Better Chat Starts Here
Quality is what make Juvo Leads different from other chat providers. Listed below is how we maintain the highest quality in the industry.
Mobile Optimized
40-60% of a law firms qualified leads come from mobile visitors so we built Juvo Leads with a focus on their mobile experience. Chat optimized for mobile includes Call and SMS sticky bars so mobile visitors can easily call or send text messages to your firm. When Juvo Leads is on your website, every mobile visitor can just as easily call, send a text, or chat.
Better Process + Chat Agents
Higher quality chat agents means more empathy, understanding, and relatability for all your visitors. Higher quality chat means more conversions to cases for your firm. Every chat we handle is scored 1-10 and chat agents are paid based on their scores. Our review and training process is meticulous and thorough, but paying our agents double the market rate helps too.
Customized Lead Qualifications
Custom qualification rules are based on the leads your firm wants, plus scripts written by our team of JD/MBA professionals specifically for your firm. We only pass along the leads that YOU tell us to pass along. Does your firm take PI leads but no Medical Malpractice? We will filter out the cases you don’t want and only pass along leads that you want. Our team gets full approval on chat scripts from your firm before we launch, and are on standby to make any updates or modifications as needed.
Desktop Experience Compared
Juvo Leads desktop experience is less invasive while still yielding more chat and phone leads. The images tell the story here.
The Competitions Desktop Experience
The Competition Steals Your Desktop Leads
Your firms’ mobile visitors are forced to chat when they could have preferred to call, very similarly to how your desktop visitors are forced to chat by having massive screen takeovers combined with form blocking graphics. Please note:
- Top 1/3 drop down forces the user to stop what they are doing and select “Not Thanks” to even use the law firms website.
- No Active initiation – just a picture of the founder of the law firm.
- The law firm founder pops up but when you click the chat you’re switched to talking with “Alanis”.
- Chat occurs in a new window that blocks the website and it’s not who you thought you were going to be chatting with.
Blocking your website and forcing visitors to click “No Thanks” isn’t in your firms’ best interest. Does your current chat company seek to maximize your total leads or just sell you as many chat leads as possible?
Juvo Leads Desktop Experience
Juvo Lead Desktop Experience
A desktop experience built to resemble the most popular chat in the USA (Facebook Chat). A few things to note:
- Active Chat Initiation – we start the chat conversation with your visitors.
- No screen takeover.
- No blocking the firms phone number.
- All Chat occurs in the tab the visitor is currently in.
- The chat agent you see is who you chat with (not pretending to be a lawyer).
We beat the competition by sending you more qualified leads through superior chat technology combined with superior chat agents.
Mike Sweer – Operations Manager
Strategic Legal Web
Juvo Leads Helps Us Capture More Leads and Sources Them
At the end of the day I get leads for my clients and Juvo Leads is great for that. When I’m working on a prospect I’ll set them up with a free trial so I can show them exactly how many leads I’ll earn for them. Juvo Leads is great and helps me validate the value I bring to my clients.
Free Trial 30-Day Trial For Every Law Firm Currently Using Another Chat Company.
Schedule a Demo Now
Schedule Your Demo Below
Let me show you how Juvo Leads can help grow your law firm. I’m Ted one of the Co-Founders here at Juvo Leads and when you schedule 15 minutes on my calendar I’ll show you all the ways Juvo Leads has helped law firm get more cases. We treat demos as low pressure exploratory meetings where we learn as much about your firm as you do about Juvo Leads. Pick a date and time on the right. What do you have to lose?