Conversion information from Juvo Leads

Last Updated 10/20/19.

Features Ngage Chat Apex Chat Juvo Leads Chat
24/7 Chat Agent Coverage Yes Yes Yes
Scripts By Vertical Yes Yes Yes
Custom Scripting Per Site Yes Yes – Moderate** Yes – Extensive
Script Changes Upon Request Upon Request Monthly Reviews with Suggestions & Feedback
Lead Qualification Yes – Limited Some** Yes – Fully Customizable Qualification Rules
Refunds Email Request Email Request/1-button available upon request** 1-button Click
SMS Text to Chat Yes Yes Yes
Languages Supported English-Spanish English-Spanish English-Spanish
Instant Chat to Phone Connect Yes – Instant Call Back Yes – Call Connect Yes – Fastdial
Lead Scheduling No No Yes – Optional
Custom Greetings Yes – per account Yes – per account Yes – per PAGE
Custom Branding Yes Yes Yes
Chat Lead Notification Email/SMS Email/SMS Email/SMS
Website Installs 8,000+ 8,000+ 1,200+
Google Analytics & Ads Integration Yes Yes Yes
CRM Integrations Yes – Some Custom Yes – Custom** Yes – Custom & Zapier
Mobile Chat Appearance Top & Bottom – Blocks Phone Number Top & Bottom – Blocks Phone Number** Phone Number Displayed at Top (optional) & Chat below.
Mobile Phone & Form Lead Cannibalization High High Low
Click to Call Mobile Bar No No Yes – Free
Chat Window New Browser Window New Browser Window Existing Page
Pro Active Chat Starts no Yes – Some Yes
Desktop View Window Takeover Window Takeover No Window Takeover
Source Tracking Non-Existent Non-Existent Extensive: Keyword/ Source/  Page/ Campaign/ Medium
Dashboard Tracks Chats Chats Chat/Calls/Forms Submissions/SMS
Call Tracking No No Yes
Call Tracking Pricing Not Offered Not Offered Free with Chat*
Call Recording No No Yes
Dynamic Call Tracking No No Yes
Form Tracking No No Yes – Existing Forms
Forms-Call-You (Fastdial forms) None None Included
Pricing Model Per Lead Per Lead Per Lead or Per Chat
Contract Duration M2M M2M M2M
Price $$$ $$ $$
Set Up Fee Standard $100-$300 Standard $220 $0 – Always Free
Trial Period $100-$200 Credit $100-$200 Credit 30 Days Free No Obligation Trial

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